Cyber Security Experts Warn Business to Avoid Relying Exclusively on CAPTCHAs

To protect accounts and blogs from spammers, many businesses have elected to use CAPTCHAs rather than passwords. Now, some cybersecurity¹ news industry experts question CAPTCHAs' effectiveness.

What CAPTCHAs Are Supposed to Accomplish

While blogs and forums have proved to be an excellent way for businesses to create a strong connection with customers, which in turn becomes brand loyalty, companies ran into a massive problem with malicious software that created fictitious accounts that in some cases allowed the software to corrupt the business’s website. The CAPTCHAs proved that it was a person, and not just an automated program, leaving a comment on a blog or forum maintained by the company. Many businesses also use CAPTCHAs whenever customers create and sign into accounts before finalizing purchases.

The Problem with CAPTCHAs

The first issue is that many users find CAPTCHAs irritating. The captchas software doesn’t always provide a clear image of the word the customer is supposed to enter…