Survicate Launches Insights Hub: AI-powered Customer Feedback Analytics

Warsaw, June 24, 2024 – Survicate, a customer feedback platform, is excited to announce the official launch of its latest innovation, Insights Hub. Designed to simplify the feedback management process, Insights Hub centralizes and automates the collection, categorization, and analysis of user feedback from various sources, transforming it into actionable insights. Insights Hub is now available for early access.

Why Insights Hub?

Managing user feedback can be a time-consuming and error-prone task. Insights Hub addresses this challenge by providing a centralized platform that automates feedback collection, categorization, and analysis. This tool leverages AI to turn raw feedback into meaningful insights, simplifying the process for product managers and UX researchers.

Key Features of Insights Hub:

• Automatic feedback collection: Connects various feedback sources—from online reviews to support chats and surveys—and consolidates all feedback in one place automatically.

• Categorization: Automatically sorts feedback into relevant topics, eliminating the need for manual tagging.

• Analysis: Uses AI to sift through raw feedback and highlight key user insights.

• Extracting insights with AI: Provides immediate understanding of user feedback without manual effort.

• Insights Assistant chat: Answers user questions based on aggregated feedback, helping to identify trends and issues quickly.

About Survicate

Survicate is a customer feedback platform ideal for gathering continuous feedback across various channels like email, web, in-product, and mobile apps. Its mission is to help customers effortlessly collect and understand user feedback. For over ten years, Survicate’s customers have been using surveys to gather, analyze, and act on user feedback. With the launch of Insights Hub, Survicate continues to innovate, providing tools that facilitate data-driven decision-making.

Availability

To get more information, users can visit the Insights Hub page. Users can sign up for a free trial of Survicate using the following link: https://panel.survicate.com/signup

Contact Information

Paulina Hryniewicz, Product Marketing Manager at Survicate
paulina[-at-]survicate.com
https://survicate.com/¹

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